(Monterey or Ventura only) With MacOS Ventura and Sonoma, SoftRAID does not need “reduced security” to install or use SoftRAID For more information and technical details, please read our blog post regarding Secure Boot and macOS. 1) Boot into Recovery Mode Restart your Mac with T2 chip, press and hold Command (⌘)-R immediately after you […]
Author Archives: Jeff Jorgensen
If SoftRAID is showing more disk errors than DiskUtility, it doesn’t mean that SoftRAID is broken DiskUtility may not always notify you of errors if you are using a volume on a disk which is not reading or writing correctly. If your volume was created with Apple’s Disk Utility program, either a normal volume or […]
Occasionally, a disk may become unavailable or unresponsive to the point where it apparently ‘ejects’ while in use. In the majority of recent cases, this has been due to an ongoing Mac OS hardware bug. SoftRAID is designed to detect and inform you when any of your disks become unavailable. So, whenever SoftRAID registers that […]
If SoftRAID keeps notifying you of a SMART error on one of your disks, it can become annoying. Even if SoftRAID predicts the disk will fail based on SMART measurements, you still want to keep using it. It’s easy to get SoftRAID to ignore the SMART status of just that one disk, so you don’t […]
There are several ways to contact support. We do recommend you first look at our FAQs and our Forums as many common questions are answered there. If you are unable to find an answer to your issues, you can contact us via our support page.
How do I generate a Tech Support Report for Mac 1. Startup the most recent version of the SoftRAID application. Make sure all your disks are attached. 2. Select Generate Report for Tech Support… from the Utilities menu. 3. Enter your name and email address in the first window. This information allows us to easily […]
To adjust the RAID level on your volume, you need to delete the existing volume, then create the RAID type you need. To do this, start by running SoftRAID. Select your volume tile, then choose “Disable Safeguard” from the volumes menu. Delete the volume from the volumes menu. Use “New…” from the volumes menu and […]
Email notifications have been temporarily removed from SoftRAID. We hope to add this back in future release.
Has your Mac OS warned you that a volume was not ejected properly even when you know it’s still attached? Have you been warned by the SoftRAID Monitor that there is a problem with your Mac? If so, you may have encountered a problem which affects disks attached via the Thunderbolt bus. This problem causes […]
exFAT not recommended for long term usage. What is exFAT? Windows 95 introduced a new file named FAT32. FAT32 is still in common usage today, especially for thumb drives and portable media. FAT32 has several limitations such as 2TB maximum volume size, and a 4GB maximum file size. exFAT is a replacement for the FAT32, […]