What is SMART? SMART (Self-Monitoring, Analysis, and Reporting Technology) is a built-in monitoring and reporting technology included in computer hard disk drives (HDDs) and solid-state drives (SSDs). SMART was introduced in the 1990s and quickly adopted by all disk manufacturers to detect and report indicators of drive reliability. The intent was to diagnose failure modes […]
Author Archives: Jeff Jorgensen
Verify Disk A Verify Disk command is a simple read across the entire disk media. SoftRAID tells the disk to read all sectors and reports on its progress. Verify Failure A Verify Failure is very unusual. It means the disk can no longer be read at the error’s location. In most cases, the disk has […]
What is a “disk hung” error? When a disk “hangs,” it means SoftRAID sent an I/O request to the disk and the disk failed to respond within the timeout period. Most common cause: Connection or communication issues between the computer and the drive. Troubleshooting by Drive Type HDDs (rotating media) HDDs rarely hang due to drive […]
What is an I/O error? An I/O (Input/Output) error is a communication error between your Mac and a disk drive. When an I/O error occurs, it means a read or write operation failed to complete successfully. Main Causes of I/O Errors 1. Drive failure or defect: The disk hardware is failing Bad sectors on the […]
Note: in section 6 check the sleep locations for Sequoia and Tahoe. I may also add a terminal command that forces system not to sleep, but need to write that. What is a disk eject error? When a SoftRAID volume is mounted and a disk disappears or ejects unexpectedly, SoftRAID will notify you of this […]
If you get the error, “the SoftRAID Rebuild Stopped”, it indicates an issue where the rebuild could not proceed. The most common cause for this is a volume with a damaged directory. MacOS usually posts an alert that the volume is damaged and is mounted read only. For data safety reasons, SoftRAID does not rebuild […]
RAID Failed or Failed Rebuild (RAID 4/5/1+0) When a RAID array experiences a “FAILED” or “FAILED REBUILD” status, it indicates a critical issue within the array. Understanding RAID Failure Status RAID FAILED A “RAID FAILED” status means one or more drives within the RAID array have malfunctioned or failed. This can result from: Physical disk […]
SoftRAID includes an optional anonymous data collection feature to help us improve the product and better predict disk failures. This feature is opt-in only — no data is collected unless you explicitly choose to participate. Why We Collect This Data Over the years, we have learned a great deal about why disks fail and how to anticipate […]
Your data is safe — you will not lose access to your files. If you choose not to purchase a license after the trial period, SoftRAID reverts to SoftRAID Standard features. You will retain full read and write access to all data on your RAID volumes. The following features will no longer be active: Creating […]
Your data is safe — you will not lose access to your files. When the trial period ends, SoftRAID reverts to SoftRAID Standard features. You will retain full read and write access to all data on your RAID volumes. The following features will no longer be active: Creating or deleting volumes SMART disk monitoring and […]