Author Archives: Jeff Jorgensen

Choosing the best RAID level for you

To determine what size RAID you need, how many disks and the size of each disk, please visit our handy RAID calculate at How many disks? 2 disks3 disks4 disks5 disks6 disks7 disks8 disks9 disks10 disks11 disks12 disks13 disks14 disks15 disks16 disks Size of each disk? 1 TB2 TB3 TB4 TB5 TB6 TB8 TB10 […]

How do I find my SoftRAID 5 or 6 serial number?

If you purchased your software here on the OWC software store, you can locate your serial number by logging in to your customer account and selecting “Show Previous Orders” and then “Order Details”. The serial number will be near the bottom of the page. It is also listed on your order confirmation email from OWC. […]

How to Disable Auto-Renewal or Cancel Your Subscription

If you wish to discontinue your premium subscription benefits for SoftRAID and opt out of automatic renewal, you can do so at any time before your renewal date. To manage your subscription settings, including opting out of automatic renewal, updating payment information, or renewing your subscription early, please follow these steps: 1) Log in to […]

Understanding RAID

When it comes to your photos, videos, and other valuable files, don’t scrimp on data security and management. Whether it is past archives, present projects or future jobs, RAID storage solutions are a key component to optimizing and protecting your digital work. So, what exactly is RAID? RAID stands for “Redundant Array of Independent Disks”, […]

Raid levels

RAID 0 – Stripe SoftRAID stripe volumes give you the highest possible performance. However, they provide no protection from disk failure, regular backups are required for RAID volumes, because there is no redundancy. When a disk fails on a stripe volume, you will lose all the files on the volume. Stripe volumes are great for […]

How to use snapshots on M1 Apple silicon computers

Here are instructions for using Snapshots to revert macOS to a prior version. Note: this will not affect data stored on external disks. Reverting to a prior snapshot only affects information stored on your System volume. 1) Shutdown your M1 Mac 2) Restart and hold the power key, until you see “Loading startup options” 3) […]

Setting up app specific passwords for email notifications

In order to configure SoftRAID email notifications and use email services like Apple, Gmail, and Yahoo you will need to use an app specific password in the SoftRAID setup. Below are instructions on setting up app passwords for various services. Apple Setup Gmail Setup Yahoo Setup App passwords are used so SoftRAID email connections are […]

Re-enter your software serial number

If you need to re-enter your OWC software serial number it is an easy process. Please follow the steps below. SoftRAID – Mac 1) Go to the SoftRAID menu in the top left corner and select “Change Serial Number”. 2) Enter your new serial number and click Ok. SoftRAID – Windows 1) In the Help […]

The Information We Collect

We collect several types of information from and about our customers and users of our Site, including information: by which you may be personally identified, such as name, postal address, e-mail address or telephone number (“Personal Information”); that is about you but individually does not identify you; and/or about your internet connection, the equipment you […]

Installing Dock Ejector on an Apple silicon Mac

This page includes instructions on how to install OWC Dock Ejector on Apple silicon Macs. You can watch the video or follow the instructions below to complete the installation. If you have not downloaded Dock Ejector you can download here. 1. Shut down your Mac completely before beginning. 2. After shutting down the system, wait […]

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