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The Information We Collect

We collect several types of information from and about our customers and users of our Site, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address or telephone number (“Personal Information”);
  • that is about you but individually does not identify you; and/or
  • about your internet connection, the equipment you use to access our Site and usage details.

    • We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons, and other tracking technologies.

    • Information You Provide to Us

    The information we collect may include:

  • Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our Site, subscribing to our newsletter services, email registrations, posting material, orders, or requesting further services. We may also ask you for information when you enter a contest, sweepstakes, or promotion sponsored by us, and when you report a problem with our Site.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Site and of the fulfillment of your orders.
  • Your search queries on the Site.
  • Information that you provide through phone, mail and fax interactions or paper registrations that you submit to OWC via the Site.

    • Usage Details, IP Addresses, Cookies
    As you navigate through and interact with our Site, we may automatically collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our Site, including traffic data, location data, logs and other communication data and the resources that you access and use on the Site.
  • Information about your computer and internet connection, including your IP address, operating system and browser type.

    • The information we collect automatically is statistical data. It helps us to improve our Site and to deliver a better and more personalized service. The technologies we use for this automatic data collection may include Cookies and Web Beacons.

    When you interact with OWC on our Site or otherwise, such as when you call our sales or support staff, you may be required to provide financial information before placing an order through our Site. For example, we may collect Personal Information relevant to the situation, such as your name, mailing address, billing address, phone number, email address, and contact preferences; your credit card information; information about the OWC products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.

    Our Commitment to Data Security

    To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures designed to safeguard and secure the information we collect online.

    This Site offers SHA256 + RSA 2048-bit SSL encryption of sensitive data. Doing so helps to protect the confidentiality of your personal and credit card information while it is transmitted over the Internet. No method of transmission over the Internet, or electronic storage, is 100% secure. Therefore, while we strive to protect your Personal Information with commercially acceptable practices, we cannot guarantee absolute security. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

    Newsletters

    OWC offers two e-mail newsletters that may be subscribed to at no cost. One newsletter is primarily focused on industry news and tech tips while the other provides regular updates on special offers and deals. To join click here for more information. You can opt-out of any OWC newsletter at any time via the link provided at the bottom of each newsletter mailing, or by sending us an e-mail stating your request to custserv@macsales.com.

    Our Commitment to Children’s Privacy

    Protecting the privacy of the very young is especially important. For that reason, OWC never knowingly collects or maintains information at our Site from those under 13, and no part of our Site is directed at anyone under 13. If you are under 13, do not use or provide any information on this Site. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will use our best efforts to delete the information as soon as possible.

    How You Can Access or Correct Your Information

    OWC will make good-faith efforts to provide you with reasonable access to your Personal Information for the purpose of correcting this data. To request updates to your information, contact us by writing us at the following address:

    Other World Computing, Inc.
    Attn: Executive Management
    8 Galaxy Way
    Woodstock, IL 60098 USA

    Should you have other questions or concerns about these privacy policies, please contact us.

    Security

    All information accessed through the Site is in compliance with the required information security mandates of Article 32 of the GDPR. Specifically, Article 32 mandates the following:

  • Implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate:
  • The pseudonymisation and encryption of personal data.
  • The ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services.
  • The ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident.
  • A process for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing.

    • Information Disclosure

    We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

    We may disclose Personal Information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of OWC’s assets.
  • For any other purpose disclosed by us when you provide the information.

    • We may also disclose your Personal Information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of OWC, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

    • The Site includes hypertext links, or pointers, to information created and maintained by other public and/or private organizations. As such, OWC only provides these links for your information and convenience, thus, when you select a link to an outside website, you are leaving the Site and therefore subject to the privacy and security policies of these external websites. Additionally, please note the following:

  • OWC does not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on a linked website.
  • OWC does not endorse the organizations sponsoring linked websites and we do not endorse the views they express or the products/services they offer.
  • OWC therefore cannot authorize the use of copyrighted materials contained in linked websites. Users must request such authorization from the sponsor of the linked website.
  • OWC is not responsible for transmissions users receive from linked websites.

    • Changes in this Privacy Policy

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