Hot-swap capability means you can replace a drive in your enclosure while it remains powered on and connected to your computer, without affecting the other drives or volumes. This is useful for replacing a failed drive in a RAID array or swapping drives without powering down your entire system. Enclosures that support hot swapping: ThunderBay […]
Author Archives: Jeff Jorgensen
SoftRAID supports up to 16 disks per volume for all RAID types. Minimum and maximum disks by RAID level: RAID 0: Minimum 2 disks, Maximum 16 disks RAID 1 (Mirror): Minimum 2 disks, Maximum 16 disks RAID 4: Minimum 3 disks, Maximum 16 disks RAID 5: Minimum 3 disks, Maximum 16 disks RAID 1+0: Minimum 4 disks, Maximum 16 disks […]
If your drives are spinning down or going to sleep unexpectedly, this is almost always a macOS energy saving feature, not a SoftRAID issue. macOS aggressively manages drive sleep to conserve power, and this behavior can change between macOS versions. Why this is a problem: When drives in a RAID volume go to sleep, they […]
For video editing workflows, some users dedicate a portion of their drives for high-speed scratch space while keeping project files protected. You can do this by creating multiple volumes on the same set of drives using SoftRAID’s mixed RAID level feature. Why use multiple volumes? With rotating media (HDDs), performance varies significantly across the disk […]
A spare drive should be periodically re-certified to ensure it is ready for immediate use if a drive in your RAID fails. Drives that sit unused for long periods can develop latent issues that may not be detected until the drive is placed into service. Re-Certification Intervals We recommend the following re-certification schedules based on […]
To download a software purchase invoice: Click “My Account” in the top navigation bar Select “Orders” Locate your order and click “View Invoice” Click the “Print” button to print or save as a PDF
When you use Innergize to sanitize your Atlas cards, it performs more than a standard format. Innergize communicates directly with the card to optimize its storage structure, enhancing performance and extending the card’s lifespan. If you prefer to format your Atlas cards manually—such as with Disk Utility on macOS or Disk Management on Windows – […]
If you replaced a disk in your SoftRAID volume and rebuilding did not begin automatically, follow the steps below to determine the cause. 1. Disk Connection or Recognition Issue Confirm that the replacement disk is physically connected and appears under Disks in SoftRAID. A rebuild will not start if the new disk is not recognized […]
This is an important notice for all users running RAID 4 or RAID 5 volumes with NVMe or SSD drives. With the release of SoftRAID 8.0, we fixed a driver bug that could lead to file corruption if an NVMe or SSD fails or is replaced in a RAID 4 or RAID 5 volume. To ensure your […]
Disk certification is a thorough process that writes data to every sector on the drive and reads it back three times to ensure reliability. The time required depends on the drive capacity, type, and interface speed. Certification Time Estimates Hard Disk Drives (HDDs) over Thunderbolt HDDs have the longest certification times due to mechanical limitations: […]