We recommend proactive disk replacement based on usage hours, even if the disk has not failed. As disks age, the chance of failure increases significantly. It’s always better to replace a disk before it fails than to wait for failure and have to restore data from a backup or deal with an emergency replacement. SSDs […]
Author Archives: Jeff Jorgensen
SoftRAID continuously monitors your disks using SMART (Self-Monitoring, Analysis, and Reporting Technology), a built-in monitoring system in modern hard drives and SSDs that tracks drive health and reliability indicators. When SMART monitoring occurs On startup: Every time you launch the SoftRAID application On Mac restart: SoftRAID Monitor checks SMART status automatically Every 24 hours: Continuous monitoring while your […]
SoftRAID tracks disk usage hours through two methods, depending on whether your disk supports SMART monitoring. Disks with SMART support For most modern disks, SoftRAID uses the disk’s built-in SMART (Self-Monitoring, Analysis and Reporting Technology) system to query the power-on hours counter maintained by the disk’s firmware. This provides an accurate lifetime usage count for […]
Yes, you can use SoftRAID to certify SD, SDHC, SDXC, and CFexpress cards before using them in your digital camera. Certification ensures the card is working reliably and that all sectors can read and write without errors. Regular certification of your memory cards greatly reduces the chance of losing photographs due to media failure. For […]
Note: These steps are no longer required for macOS 13.3 (Ventura) or later. Users on macOS 13.3 and later do not need to change security settings to install SoftRAID. These instructions are provided for users on earlier macOS versions, or for those who wish to understand the process. For more information and technical details, see […]
Why use two outgoing email servers? Even reliable email providers — including iCloud, Gmail, and Yahoo — are occasionally unreachable. In our testing, we have seen times when even major email servers are temporarily unavailable. We therefore recommend configuring two outgoing email servers for SoftRAID’s email notifications to ensure you always receive alerts when they […]
Note: This is a legacy FAQ. SoftRAID 4 was designed for macOS 10.3 through 10.5 and is no longer supported. SoftRAID 4 is not officially supported and does not qualify for upgrade discounts. If you are still running macOS 10.3, 10.4, or 10.5, you can purchase SoftRAID and contact our customer service team to request […]
SoftRAID and MacDrive can be used for in trial mode without activating. After that time, the software must be activated in order to continue using the software features. Activating the software requires a valid serial number. If you have not yet purchased the software, please visit our online store to purchase. You can also purchase […]
You can deactivate (reset) your SoftRAID or MacDrive license activation in two ways. Method 1: License Management Website (Recommended) This method is useful when you no longer have access to the computer where the software is installed (stolen, failed, or sold computer). 1. Visit the License Management page 2. Enter your serial number 3. Click Find License […]
Your Data Is Always Accessible SoftRAID uses activation to manage software licenses, but your data is always accessible regardless of your license status. On macOS, a version of the SoftRAID driver is bundled directly into macOS itself. This means that even without SoftRAID installed, you can connect your disks to any Mac and macOS will automatically […]