Yes, email notifications are available in SoftRAID Premium for both Mac and Windows. You can configure SoftRAID to send email alerts when drive errors occur; volumes need attention, or RAID rebuilds complete. To set up email notifications, go to SoftRAID Preferences and enter your SMTP server settings. SoftRAID supports standard email providers like Gmail, iCloud, […]
Author Archives: Jeff Jorgensen
Does SoftRAID support encrypted volumes? Mac: Yes, SoftRAID supports encrypted APFS volumes, although indirectly. Any SoftRAID APFS volume can be erased in Disk Utility as APFS Encrypted. Important: Encryption requires an APFS volume. You cannot convert a SoftRAID HFS+ volume to APFS. You will need to first back up your data, delete the HFS+ volume, recreate it […]
Yes, you can create a volume across multiple enclosures. The only limitation with SoftRAID is 16 drives per volume. Example: Two ThunderBay 8 enclosures can be daisy-chained to create a 16-drive RAID volume. Important: Both enclosures must remain connected and powered on at all times for the volume to mount. Disconnecting or powering off either […]
Yes, SoftRAID supports all Apple silicon Macs running macOS 11.3 or later.
SoftRAID 7.6.1 is compatible with macOS Mojave (10.14) through Ventura (13.x) but is not compatible with Sonoma or later. SoftRAID 7.5 is compatible with macOS Sierra (10.12) through Ventura (13.x) but is not compatible with Sonoma or later. SoftRAID 6.3 is compatible with macOS Sierra (10.12) through Monterey (12.x) but is not compatible with Ventura […]
No. Upgrading to SoftRAID 8 does not require reformatting or erasing your existing SoftRAID volumes. Broad compatibility across versions: All SoftRAID versions from 4.x through 8.x share the same partition map structure, with only a few exceptions listed below. This allows SoftRAID volumes to be easily connected to any Mac and automatically mount. Because a […]
The SoftRAID driver version is tied to your MacOS release. So you may for example see: SoftRAID Application 7.6.1 driver 7.5 SoftRAID Application 7.6.1 driver 8.0 or SoftRAID Application 8.x driver 8.0
Please contact us for support. We will work to correct the problem in a future Innergize software release. In the Innergize app, go to the Help menu. Select the “Create log file” option. This will generate a log file that OWC Engineers can use to identify the source of the issue. Open a Support Ticket […]
The short answer is no. Sanitize brings your memory card back to its “factory-original” condition to provide the best performance possible. For that reason, we always prompt you if you are sure you want to run sanitize before proceeding.
Innergize is designed to work with OWC Innergize enabled products. It will not work with memory cards or memory card readers from other manufacturers.