Author Archives: Jeff Jorgensen

Installation failures

If a MacDrive installation fails, the following are some general tips for proceeding: Ensure that you have downloaded the current version. The trial download will always be the current version, but if you have a disc or are using an archived file, this is a frequent cause of issues. Close all other open applications. Restart […]

Administrator installation options

There are a variety of custom options you can set when installing MacDrive 11 Pro. MacDrive 11 Pro Install Options Silent installation with automatic restart: macdrive_(version number)_setup.exe /quiet Silent installation without automatic restart: macdrive_(version number)_setup.exe /quiet REBOOT=ReallySuppress Silent installation with automatic restart and automatic activation: macdrive_(version number)_setup.exe /quiet AUTOMATIC_ACTIVATION_SERIAL_NUMBER=(serial number) (replace with your serial number) […]

Mac disk not “seen” by Windows (no drive letter)

STEP 1: General MacDrive checks If you have just installed MacDrive for the first time, please make sure that you have restarted the computer. If you ignore the restart prompt after installing, Mac disks will not be available until the next reboot. This is because our drivers will need to load at the next time […]

Access denied when formatting or repairing

Typically, receiving an “access denied” error when attempting to format or repair a Mac disk is due to the disk being in use by another process. Usually, this is because one or more Windows Explorer windows are still open showing the disk or its contents. This includes still having “Computer” open in Windows Explorer. Other […]

How to safely remove drives from the computer

Even though most drives are Plug & Play (i.e. they are ready to use upon being plugged in), you should never just unplug them. By unplugging a drive with a “hot” connection, you can corrupt data on your drive. It is important to note that even disconnecting a device improperly one time can cause file […]

RAID support

SoftRAID RAID 0/1 volumes are supported in MacDrive 11 Pro. You can read and write to SoftRAID volumes by installing SoftRAID for Windows. For full RAID support, including drive management and disk health monitoring, you can purchase SoftRAID for Windows.

File appear as zero bytes (hard links)

On an HFS+ volume, some Mac software creates “hard links” instead of normal files. Hard links have no content; they are indirect references to regular files. In this way, they are somewhat similar to Windows Explorer shortcuts or Mac OS Finder aliases. Although the Mac OS Finder shows these hard links as normal files, MacDrive […]

Parallels and VMware Fusion compatibility

MacDrive works with Windows running virtually under macOS Parallels Desktop for Mac or VMware Fusion, with the exception in both cases that the macOS system volume will be inaccessible. In such cases, the macOS system volume is inaccessible because, as with any operating system, macOS requires exclusive access to any volumes it has mounted. Please […]

Encryption and FileVault

MacDrive does not support encrypted Mac-formatted drives. If you connect such a drive, you will be prompted to format the drive and it will not mount. If you have enabled FileVault for your Mac disk and wish to use it with MacDrive, please refer to Apple’s instructions for disabling this: http://support.apple.com/kb/HT4790

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