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SoftRAID
Volume does not mount in High Sierra (10.13.x) after updating the driver
If your volume does not mount in High Sierra (10.13.x) after updating the driver. Diagnosis: Run SoftRAID. Look in the...
How do I get technical support with SoftRAID?
There are several ways to contact support. We do recommend you first look at our FAQs and our Forums as...
Predicted, SMART Failure
This support section details information and troubleshooting steps on predicted failures, SMART failures, Flash Media worn out, and Failed SMART/Predicted...
What if I don’t purchase a license? Will my disks still function?
Yes! You can still access all of your data. If you continue to use SoftRAID after the trial period, you...
How do I find my SoftRAID 5 or 6 serial number?
If you purchased your software here on the OWC software store, you can locate your serial number by logging in...
RAID Failure and Missing Disks
RAID Failed or Failed Rebuild (RAID 4/5/10) When a RAID array experiences a “FAILED” or “FAILED REBUILD” status, it indicates...
How does SoftRAID use SMART to predict disk failure?
Every time you start up the SoftRAID application, it gets the SMART status* of every disk which support SMART. In...
Can I use SoftRAID on earlier versions of Mac OS X?
Below is a list of SoftRAID versions and compatible macOS versions. SoftRAID 7: macOS 10.12.6 or later SoftRAID 6: macOS...