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SoftRAID
How do I get technical support with SoftRAID?
There are several ways to contact support. We do recommend you first look at our FAQs and our Forums as...
Secondary Disk Troubleshooting
How to fix this problem If you expect the secondary to be connected, Launch the SoftRAID Application. Determine whether the...
Volume does not mount in High Sierra (10.13.x) after updating the driver
If your volume does not mount in High Sierra (10.13.x) after updating the driver. Diagnosis: Run SoftRAID. Look in the...
What if I don’t purchase a license? Will my disks still function?
Yes! You can still access all of your data. If you continue to use SoftRAID after the trial period, you...
How many disks can I have in my RAID 4 or RAID 5 volume?
With SoftRAID, a RAID volume can have up to 16 disks. For increased reliability, we recommend that you have up...
Can I use SoftRAID on earlier versions of Mac OS X?
Below is a list of SoftRAID versions and compatible macOS versions. SoftRAID 7: macOS 10.12.6 or later SoftRAID 6: macOS...
Predicted, SMART Failure
This support section details information and troubleshooting steps on predicted failures, SMART failures, Flash Media worn out, and Failed SMART/Predicted...
Whenever I startup my Mac, SoftRAID tells me one of my disks has errors. Why does this disk keep having errors?
SoftRAID maintains an error count for each disk. The error count is stored on the disk and allows you to...