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SoftRAID
How do I create a SoftRAID tech support file?
How do I generate a Tech Support Report for Mac 1. Launch SoftRAID. Make sure all your disks are attached and...
Stop using older disks before they fail
We recommend replacing older disk drives even if they have not yet failed. As disks age, the chance of failure...
Secondary Disk Not Showing or Missing – Troubleshooting Guide
A SoftRAID Mirror (RAID 1) volume is comprised of a Primary disk and one or more Secondary disks. SoftRAID supports...
What is SoftRAID’s anonymous data collection and can I opt-out?
SoftRAID includes an optional anonymous data collection feature to help us improve the product and better predict disk failures. This feature...
Can I use an NTFS-formatted drive with SoftRAID on a Mac?
Yes, you can use NTFS-formatted drives with your Mac, however macOS only provides read-only support for NTFS. You will need...
How much will SoftRAID slow down my Mac?
SoftRAID is designed to have minimal impact on your Mac’s performance. On modern Macs (Apple Silicon and recent Intel systems),...
Does upgrading to SoftRAID 8 require me to reformat my disks, or erase my volume?
No. Upgrading to SoftRAID 8 does not require reformatting or erasing your existing SoftRAID volumes. Broad compatibility across versions: All...
Always certify a disk before using it
Disk drives only receive limited testing when they are manufactured, not a comprehensive testing of the entire disk surface. Manufacturers expect...
