What is the difference between “license”, “serial number”, and “seat” and how to add additional seats?

License / Serial Number

These terms mean the same thing. The license (serial number) is the code you received when you purchased SoftRAID or MacDrive, or that was included with your OWC enclosure. It is used to activate and deactivate the software on a computer, enabling that system to access the features of your purchased edition.

Seat

A seat is the number of computers that can run the software simultaneously under a single license. A standard license covers one seat — meaning it can be active on one computer at a time. If you need to use SoftRAID or MacDrive on multiple computers at the same time, you will need additional seats.

Adding Additional Seats

Additional seats can be purchased at a discounted price and added to your existing license, making it cost-effective to use OWC software across multiple computers.

SoftRAID Users:

Depending on how you acquired your serial number follow the steps below.

Purchase Through Software Store

If you purchased your license through the software store, adding seats to your subscription is simple:

• Log in to your account and navigate to Subscriptions
• Locate and select to view your active subscription
• Click “Change Subscription” to modify your plan
• Follow the prompts to select the number of additional seats you’d like to add
• Your updated seat count will be reflected immediately upon completion.

Purchase with Enclosure (Hardware Bundle)

If your license was included with an enclosure or hardware bundle, the process is slightly different. Bundled licenses are not automatically set up as subscriptions, so you will need to start one before you can add seats.

If you have already activated your serial number:

• Visit the License Management page
• Click the “Start Subscription” button to convert your license to an active subscription. You go through the purchase process to start the subscription, but if the serial number is valid there is no charge.

Once your subscription is active, follow the steps above under Purchase Through Software Store to add seats.

If you have not yet activated your serial number:

You will need to activate your serial number first before you can start a subscription.

If you need assistance with activation or are unsure of your current status, please contact our support team and we will be happy to help get you started.

MacDrive Users:

Click here to add seats to your MacDrive license.

You can view and manage all active seats for either product at any time on the License Management page.