Disk Hung Errors

When a Disk “Hangs”, this means an I/O was generated to the disk, and it failed to respond.

Most of the time when you get a “disk hung” error, it is caused by a connection issue. It may take additional troubleshooting to determine the cause of the problem.

HDDs (rotating disks) rarely hang from a problem with the drive. A HDD hang is most likely a communication or connection error. Make sure all cables are good, tightly connected, etc. If you continue to get hangs:

Flash media (SSD/NVMe) can also hang from heat and in early stages of failure. If you were intensively using the disks when this happened, then it may be heat related.

If you are getting disk Hung errors, contact OWC support.