MacDrive

File appear as zero bytes (hard links)

On an HFS+ volume, some Mac software creates “hard links” instead of normal files. Hard links have no content; they...

Access denied when formatting or repairing

Typically, receiving an “access denied” error when attempting to format or repair a Mac disk is due to the disk...

How to safely remove drives from the computer

Even though most drives are Plug & Play (i.e. they are ready to use upon being plugged in), you should...

DMG files

MacDrive offers a feature to “mount” or access the contents of unencrypted DMG files. Sparse image files are supported in...

Mac disk not “seen” by Windows (no drive letter)

STEP 1: General MacDrive checks If you have just installed MacDrive for the first time, please make sure that you...

Installation failures

If a MacDrive installation fails, the following are some general tips for proceeding: Ensure that you have downloaded the current...

RAID support

SoftRAID RAID 0/1 volumes are supported in MacDrive 11 Pro. You can read and write to SoftRAID volumes by installing...

Boot Camp and macOS

If MacDrive is installed after Boot Camp drivers are already installed, no special steps are needed. If you are installing...

Knowledge Base Categories

Need Support?

Can't find the answer you're looking for?
Contact Support
Do Not Share My Personal Information